TIER 2 SECTOR COVERAGE

Telecommunications

Volume XVI of the Sector Coverage Series

For telecommunications carrier general counsel, network-security teams, revenue-assurance directors, and independent investigators retained by carriers, MVNOs, hyperscalers, and their insurers.

TIER Tier 2 · Professional Reference
PRICE $227 / monthly
COVERAGE 108 investigative playbooks across 22 categories
DELIVERY Secure dispatch within 24–36 hrs

Professional Reference Material

These playbooks are professional reference material intended for licensed investigators. They are not legal advice. Investigators are responsible for compliance with the laws of their jurisdiction and the specific requirements of their clients and cases.

PROPRIETARY FRAMEWORK

The TALON Difference

Every playbook in this platform is built against TALON, the proprietary defensive-operations doctrine developed inside The Investigator's Desk over years of federal investigative practice.

01

Actor-model analysis

02

Reverse trace

03

Artifact mapping

04

evidence econstruction

“Subscribers receive the playbook; the proprietary model that produced it stays inside the platform.”

TALON Doctrine Secured

Telecommunications, At a Glance

108

Investigative Playbooks

22

Categories

$227

Per Month

within 24-36h

Dispatch

FULL PLAYBOOK LISTING

The 108 Telecommunications Playbooks

The full catalog is listed below by category. Each entry is a standalone playbook covering the case type named.

  • 01. Subscription and Application Fraud

    • Synthetic identity subscription fraud

    • Stolen identity account origination

    • First-party friendly fraud (bust-out)

    • Business account (BAN) synthetic and shell fraud

    • Prepaid activation fraud

  • 02. SIM Swap and Account Takeover

    • SIM swap for financial account takeover

    • Port-out fraud and number hijacking

    • eSIM provisioning fraud

    • Retail store SIM swap fraud (insider)

    • Call-center social engineering to trigger SIM swap

    • Wangiri callback fraud and SIM-box abuse

  • 03. Device Financing and Hardware Fraud

    • iPhone/Android financing fraud

    • Trade-in fraud (device switching)

    • Bulk device fraud and export ring

    • Warranty and insurance claim fraud (device)

    • Stolen device recovery and blocklist workflow

  • 04. Dealer and Indirect Channel Fraud

    • Authorized dealer commission fraud

    • Master agent and dealer network fraud

    • Retail employee side-loading fraud

    • Third-party retailer (big-box) fraud

    • Kiosk and pop-up channel fraud

  • 05. Network and Technical Fraud

    • Toll fraud and PBX hacking

    • International revenue share fraud (IRSF)

    • Wangiri (one-ring) callback scam

    • Traffic pumping and access-charge fraud

    • Robocall origination investigation

    • Number spoofing and CLI manipulation

  • 06. Cable and Satellite Fraud

    • Cable service theft and unauthorized access

    • Video piracy and set-top-box modification

    • Streaming credential sharing and password fraud

    • Satellite receiver fraud and card-cloning

    • Broadband service fraud (unauthorized modem)

  • 07. Broadband, ISP, and Cloud Interconnect Fraud

    • BGP hijack investigation

    • DNS abuse and takedown investigation

    • DDoS attack investigation and mitigation

    • Cross-connect and peering fraud

  • 08. Billing and Revenue Assurance Fraud

    • Revenue leakage investigation

    • Cramming and unauthorized charges

    • Slamming and unauthorized carrier change

    • Roaming fraud and settlement disputes

    • Wholesale settlement and interconnection fraud

  • 09. Insider Threat and Employee Fraud

    • Call-center agent fraud (data theft)

    • Network engineer insider misuse

    • Retail employee identity theft ring

    • Executive fraud and expense abuse (telecom)

    • Third-party contractor fraud (telecom)

  • 10. Data Breach and Cyber Incident

    • Customer data breach investigation (telecom)

    • Insider data exfiltration (telecom)

    • Third-party vendor breach investigation (telecom)

    • Ransomware incident response (telecom)

    • Cloud infrastructure compromise (telecom)

  • 11. Regulatory Investigation and Compliance

    • FCC investigation response and CID compliance

    • State PUC investigation and consumer complaint

    • CALEA and lawful-intercept compliance

    • CPNI compliance and breach response

    • International traffic and OFAC compliance

  • 12. 911 and Emergency Service Investigations

    • 911 misroute and location-data failure

    • NG911 and text-to-911 fraud

    • Swatting investigation

    • 911 outage investigation

    • False emergency call investigation

  • 13. Robocall and Telemarketing Enforcement

    • TCPA private-action defense

    • State AG telemarketing enforcement

    • STIR/SHAKEN attestation dispute

    • VoIP originator investigation

    • Text message and SMS fraud (smishing)

  • 14. Prepaid and Money Services Fraud

    • Prepaid card fraud (via carrier billing)

    • Direct carrier billing fraud

    • Wireless money transfer fraud

    • International remittance abuse via SMS

  • 15. Content and IP Fraud

    • Streaming piracy investigation (telecom)

    • Illegal IPTV service investigation (telecom)

    • App store fraud (via carrier billing)

    • User-generated content abuse

  • 16. IoT, M2M, and Connected Device Fraud

    • Connected car and telematics fraud

    • Smart home and residential IoT fraud

    • Industrial IoT and enterprise M2M abuse

    • Medical device connectivity fraud

    • Asset-tracking and logistics IoT abuse

  • 17. 5G, Network Slicing, and Edge Exposure

    • Network slicing abuse investigation

    • MEC (multi-access edge computing) fraud

    • Private 5G / CBRS unauthorized use

    • 5G RIC and open-RAN abuse workup

  • 18. Fixed Wireless and Rural Service Fraud

    • Rural broadband subsidy fraud

    • Fixed wireless service theft

    • Municipal broadband fraud

    • E-Rate program fraud investigation

  • 19. Federal Contractor and Government Wireless

    • Lifeline subsidy fraud

    • First responder network (FirstNet) fraud

    • Federal contract billing fraud (telecom)

    • Affordable Connectivity Program (ACP) fraud

    • TSR (Team Telecom) and CFIUS workup

  • 20. Litigation Support and Evidence Preservation

    • Subpoena compliance workflow

    • Cell site analysis and location testimony

    • Wiretap authorization support

    • Preservation letter and litigation hold

    • CDR expert testimony workup

  • 21. M&A and Due Diligence in Telecom

    • Subscriber-base due diligence

    • Network-asset diligence

    • Regulatory-transfer diligence

    • Spectrum-license diligence

    • Tower and infrastructure REIT diligence

  • 22. Emerging Exposure

    • AI-generated voice fraud (vishing)

    • Deepfake-enabled account takeover

    • Quantum-resilient cryptography transition risk

    • Space-based network (LEO satellite) fraud

    • In-space and non-terrestrial network abuse

    • AI-generated smishing and phishing at scale

ADJACENT COVERAGE

Where Telecommunications Meets the Rest of the Catalog

Telecommunications investigations regularly cross into adjacent sectors. The volumes listed below carry the framework and playbooks that most often surface alongside a telecommunications matter. Tier 2 subscribers have access to every volume; the cross-references identify where to look first.

Volume IV · Maritime

Undersea-cable damage investigations, satellite-comms fraud on vessels, port-facility telecom matters.

Volume XII · Technology

Platform-telecom API abuse, SS7 exploitation, OTT service investigations spanning both.

Volume XV · Insurance

Cyber-coverage claims for telecom incidents, business-interruption after outages.

Volume XVII · Sports

Broadcast-rights piracy, streaming-signal theft on live-sports content.

Volume XVIII · Entertainment

Broadcast-signal theft, streaming-content piracy, cable-and-satellite piracy investigations.

Volume XX · Utilities

Utility-telecom shared-infrastructure investigations, tower-site utility matters.

SUBSCRIBER ACCESS AND DELIVERY

What Ships & How

Two Documents Per Case Request

Operational Playbook

The doctrinal chapter: case overview, business and practice framework, investigative blueprint with step cards covering purpose, actions, output, restrictions, and gates, evidence considerations, interview strategy, report considerations, common mistakes, a tabletop exercise with worked answers, closing take, and the case-specific Client Communication Pack of email templates for every touchpoint from proposal through invoicing.

TALON Brief

The actor model for the case typology, the artifact map, and the reverse-trace sequence. This is the doctrine layer that tells the investigator not just what to do, but why those steps in that order, grounded in how actors in that typology actually operate.

Universal Forms

25 universal forms are provided separately as a one-time subscriber download.

Delivery Framework

Case requests → secure email

Dispatch → within 24–36 hours

Maximum → 3 playbooks / rolling 7 days

Monthly reports → scheduled delivery

Quarterly report → scheduled delivery

On-Demand Reports → separate purchase